Web Accessibility

Our Commitment to Accessibility

Pragmatic Advisory is committed to ensuring that our website and digital services are accessible to all users, including individuals with disabilities. We believe that everyone deserves equal access to information and services, and we continuously work to improve the accessibility and usability of our digital platforms.

Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines help make web content more accessible to people with a wide range of disabilities, including:

• Visual impairments (blindness, low vision, color blindness)
• Hearing impairments (deafness, hard of hearing)
• Motor impairments (limited fine motor control)
• Cognitive disabilities (learning disabilities, attention disorders)

Accessibility Features

Our website includes the following accessibility features:

Navigation and Structure

• Consistent Navigation: Our website maintains consistent navigation across all pages
• Skip Links: Skip navigation links are provided to bypass repetitive content
• Logical Heading Structure: Content is organized using proper heading hierarchy
• Keyboard Navigation: All interactive elements are accessible via keyboard
• Focus Indicators: Visible focus indicators help users navigate with keyboards

Visual Design

• Color Contrast: Text and background colors meet WCAG contrast requirements
• Resizable Text: Content can be resized up to 200% without loss of functionality
• Alternative Text: Images include descriptive alt text for screen readers
• No Reliance on Color Alone: Information is not conveyed by color alone

Multimedia and Content

• Video Captions: Videos include closed captions where applicable
• Transcripts: Audio content is accompanied by text transcripts
• Plain Language: We use clear, simple language where possible
• Descriptive Links: Link text describes the destination or purpose

Forms and Interactive Elements

• Form Labels: All form fields have associated labels
• Error Identification: Form errors are clearly identified and described
• Input Assistance: Instructions and suggestions are provided for form completion
• Timeout Warnings: Users are warned before session timeouts

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

• Screen Readers: JAWS, NVDA, VoiceOver, TalkBack
• Screen Magnification: ZoomText, Windows Magnifier
• Voice Recognition: Dragon NaturallySpeaking
• Alternative Input Devices: Switch controls, head pointers, eye trackers

Known Limitations

While we strive for full accessibility, some content may have limitations:

Third-Party Content

Some content provided by third parties, such as embedded videos or external tools, may not fully meet accessibility standards. We work with our vendors to improve accessibility and provide alternative access where possible.

PDF Documents

Some older PDF documents may not be fully accessible. We are working to remediate these documents and can provide accessible alternatives upon request.

Dynamic Content

Some interactive features and dynamically loaded content may present challenges for certain assistive technologies. We continue to improve these elements and welcome feedback on specific issues.

Browser and Device Support

For the best accessible experience, we recommend using:

• Browsers: Latest versions of Chrome, Firefox, Safari, or Edge
• Operating Systems: Windows 10/11, macOS, iOS, Android with accessibility features enabled
• Screen Readers: Latest versions of JAWS, NVDA, VoiceOver, or TalkBack

Accessibility Testing

We regularly test our website for accessibility using:

• Automated Testing Tools: Axe, WAVE, Lighthouse
• Manual Testing: Keyboard navigation, screen reader testing
• User Testing: Feedback from users with disabilities
• Third-Party Audits: Periodic accessibility audits by external experts

Continuous Improvement

Web accessibility is an ongoing effort. We are committed to:

• Regular accessibility audits and testing
• Training our team on accessibility best practices
• Incorporating accessibility into our development process
• Staying current with evolving accessibility standards
• Responding promptly to accessibility feedback

Alternative Access

If you are unable to access any content or functionality on our website, we will provide alternatives. Options include:

• Phone Support: Call us at (212) 220-6659 during business hours
• Email Assistance: Email us at accessibility@pragmaticadvisory.com
• In-Person Meetings: Visit our offices for in-person assistance
• Alternative Formats: Request documents in alternative formats

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Accessibility Coordinator

Email: accessibility@pragmaticadvisory.com
Phone: (212) 220-6659
Mail:
Pragmatic Advisory
Attn: Accessibility Coordinator
One World Trade Center, 85th Floor
New York, NY 10007

When contacting us about an accessibility issue, please provide:

• The web page address (URL) where you encountered the issue
• A description of the problem
• The assistive technology you were using (if applicable)
• Your contact information so we can follow up

We aim to respond to accessibility feedback within 2 business days and to resolve issues as quickly as possible.

Formal Complaints

If you are not satisfied with our response to an accessibility concern, you may file a formal complaint with:

U.S. Department of Justice
Civil Rights Division
950 Pennsylvania Avenue, NW
Washington, DC 20530-0001

Or visit: ada.gov

Resources

For more information about web accessibility, please visit:

• Web Accessibility Initiative (WAI)
• WebAIM
• Section508.gov

Statement Update

This accessibility statement was last updated on January 15, 2025. We review and update this statement regularly to reflect our ongoing accessibility efforts.